Smart IP is a full service provider of telecommunications products and services, serving Canadian Businesses since 1971 as the first independent interconnect established in Canada.
Our services provide both Premise and Cloud telephony solutions from Best-of-Breed manufacturers: NEC Corporation, Avaya Inc. and "Smart Talk", our own Hosted telephone service based in the pre-emptive data centre in Canada, 151 Front Street, Toronto.
As a full service provider we work with our clients to understand current and future needs, how they do business, current pain points and provide consulting services, system design, then install the system with a dedicated project management team to the client's specifications. We're not done until the client is entirely satisfied with the installation.
We provide telephone lines (Analog, Digital PRI, SIP) and internet services representing major carriers, and offer a full range of accessories such as headsets, long line cords, specialty handsets (example, hard of hearing amplified handsets) and more.
Contact Center, hunt groups and other call flows are as well, part of the services we provide.
We are experienced working in challenging environments; noisy areas requiring life-safety paging; employees with hearing difficulties, visual ringers/notification and so on.
With a recent acquisition of "Cable Ready Systems", we have expanded our cabling services to include pre-wiring and cabling in new buildings, in addition to our existing full line of cabling services.
In a post-install environment, our clients call the Smart IP service center located in our own facilities with staff who actually care about our clients, not a third-party or offshore call centre. You will find the 'customer first' attitude threads throughout our entire organization. Emergency service is available 24/7/365 without exception.
Maintenance Plans ensure client systems are always at peak performance levels.
In the London area, local representative Ivan Cohen brings 30 years of industry experience to the table and openly shares his expertise with clients to create the best solution, meeting both current and future needs.
"Knowledge Works" Find out by connecting with Smart IP.