Dates
Regardless of your day-to-day experience as a product manager, one thing is constant: you’re building and managing a digital product or service for people to use. Having conversations with those people is a valuable but often neglected activity that can lead to useful insights. But it can also seem like a daunting task.
This session will help product managers put on their UX research hat to start (and keep) having focused conversations with customers. Takeaways will include tips and tricks to get the most out of your talks, as well as pitfalls to avoid.
Speaker: Kat Oliver | UX Researcher, Res.im
About the speaker
As a UX researcher, Kat draws on her natural empathy, strong communication skills, and endless curiosity to uncover valuable user insights that are backed by data. Her diverse background in product management, communications, and marketing roles for both corporate and non-profit organizations gives her a unique perspective on the world of product strategy and development.
